COOKIE & DATA PRIVACY POLICIES
What are cookies?
Cookies are small text files that are stored onto your computer, smart phone or tablet by websites and/or applications that you visit. Cookies are used by us to remember your actions and/or preferences and to enable us to improve your experience when visiting our website.
Cookies are used to improve the quality of our website, to enhance your experience when using our website and to enable us to monitor and analyse the usage of our website.
What kind of cookies do we use?
We use the following categories of cookies:
Category 1: Necessary Cookies
Necessary cookies are used to enable you to use our website and all its services and features. Without the necessary cookies you may not be able to use all the services and features of our website.
Category 2: Performance Cookies
Performance cookies are used to allow us to collect information on the number of visitors to our website and to enable us to improve the way our website works by ensuring that users find what they are looking for easily.
Category 3: Functionality Cookies
Functionality cookies allow our website to remember the choices your make such as your username and language preference.
Category 4: Targeting or Advertising Cookies
Targeting and advertising cookies are used to deliver advertised content which is relevant to you and that can be used to track the effectiveness of our campaigns. These cookies are placed on our website by our third party service providers and may be used to understand your demographics such as age and gender.
How can you manage cookie settings?
You can choose to have your computer, smart phone or tablet warn you each time a cookie is being sent, alternatively, you can choose to turn off all cookies via your browser settings. In the event that you block cookies on our website, some of our services may not function properly. However, you can still place orders over the telephone by contacting customer service.
Duration of the cookies we use?
In terms of duration, we may use two different types of cookies on our website:
- Session Cookies:
These cookies last only for the duration of your web session and expire when you close your browser.
- Persistent Cookies:
These cookies remain on your computer, smart phone or tablet for a longer duration as it enables us to remember your login details for when you return to our website.
Any further questions
What information do we collect?
We collect information from you when you register on our website, place an order or subscribe to our newsletter.
When ordering or registering on our site, you may be asked to enter your name, email address or phone number.
What do we use your information for?
Any information we collect from you may be used in one or more of the following ways:
- To personalise your experience and to enable us to better respond to your individual needs;
- To improve our website;
- To improve customer service; and
- To process transactions.
How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.
After a transaction, your private information such as your credit card will not be stored on our servers.
Do we disclose any information to third parties?
We do not sell, trade or transfer your personal information to third parties. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.